Privacy policy - Saiyuen Camping Adventure Park

This Statement is made by Saiyuen Farm Management Company Limited (“Saiyuen”) in accordance with the Personal Data (Privacy) Ordinance Cap. 486 (“Ordinance”) of the Hong Kong Special Administrative Region of The People’s Republic of China. The Statement is intended to inform you Saiyuen ’s policies and practices with respect to the collection, use, retention, disclosure, transfer, security and access of personal data.
Saiyuen is committed to ensure that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.

What we collect

We may collect the following information:

Name and gender
Contact information including email address, phone number
Number of people accompanying
Demographic information such as nationality
Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require the information to understand your needs and provide you with a better service, and in particular for the following reasons:

For internal record keeping.
To improve our products and services.
To send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
To contact you for direct marketing purposes. We may contact you by email, phone or SMS.
To customize the website according to your interests.

Use of data in direct marketing

Saiyuen is committed to protecting all personal data information to be used for internal purposes only. Saiyuen may provide such information to any agent or contractor who provides administrative or other services to Saiyuen in connection with the operation of its business. We intend to use your data in direct marketing and we require your consents (which include an indication of no objection) for that purpose. In this connection, please note that:

The name, contact detail, services preference and interest of you held by us from time to time may be used by us in direct marketing;
The following classes of services, products and subjects may be marketed
Camps & Activities service
Food & Beverage
Travel
Retail
If you do not wish us to use your data for the use in direct marketing as described above, you may exercise your opt-out right by notifying us by following the instructions in the section on “Controlling your personal information” below.

Security

To ensure that your information is secure and to prevent unauthorized access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use cookies to help us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes, the data will be removed from the system afterwards.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at unsubscribe@saiyuen.com.

We will not sell, distribute or lease your personal information to third parties unless it is required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting.

You may request details of personal information which we hold about you under the Ordinance. A small fee will be payable. If you would like a copy of the information held on you please write to or email us. Our postal address is Saiyuen, CC DD Lot 12, Cheung Chau, Hong Kong. Our email address is unsubscribe@saiyuen.com .

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly update the information accordingly.

Saiyuen may change this policy from time to time by updating this page without notice. You should check this page from time to time to ensure that you are aware of those changes.

In case of any inconsistency or conflict between the English and versions of other languages, the English version shall prevail.